Professional Services Case Study - Whole Foods Market
Background Whole Foods needed a robust CRM application to serve the needs of its customers and each of its 500 stores nationwide. The company had chosen Salesforce.com as its platform and sought a professional services firm to configure, implement and customize the application to serve customers and its more than 400 stores. The company also wanted to provide a workplace learning opportunity for the veterans in the Veterans2Work Cloud Computing Career Launch program.
Approach Veterans2Work engaged an senior Salesforce architect to oversee the project and provide job shadowing and work experience for six veteran trainees.
Results On time, on budget solution delivery; valuable workplace learning for veterans in training.